[Coaching Essentials] What Can Small Initiatives Bring ? - Part 2

In the previous article, we talked about the importance of repeating core messages in the company as a small yet effective initiative. In this article, we will introduce a concrete example of getting feedback.

Small initiatives 2：Getting Feedback on the Non-verbal

A manager at a manufacturing company keeps a small mirror on his desk so that he can check how he looks before he starts talking to his subordinates.
He also from time to time asks his trusted teammates directly such as: , "Have there been any of my facial expressions you noticed that may impact your sharing ideas freely?"　

He sometimes receives some critical comments from them.
He says ,"Even though sometimes I receive negative comments from my members, I want to know what kind of impact I am having on them. Otherwise, I would unawaringly spend time wondering what they might be thinking, say after a series of new project meetings. "

Given that reason, he tries to hear from his subordinates directly about what they are feeling about what he says to them and how his unspoken attitudes are affecting them.

(Extracted and translated from "Small Teams Change Organizations: Ten Rules for Native Coaches," by Mamoru Itoh)

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